Privacy policy

Last Updated: 09 December 2025

Dermakart (“we”, “our”, “us”) operates the website www.dermakarts.com. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.

This Privacy Policy explains how your information is collected, used, disclosed, and protected when you visit or make a purchase from our website.

1. Information We Collect

a) Personal Information

When you visit or make a purchase, we may collect:

  • Name
  • Billing & shipping address
  • Phone number
  • Email address
  • Payment details (processed securely via third-party gateways — we do not store card details)
  • Order history and customer support communications

b) Automatically Collected Information

We automatically collect certain device and usage data, including:

  • IP address
  • Browser type and device information
  • Pages visited, time spent, and referral sources
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • We use your information to:
  • Process and fulfill orders
  • Communicate order updates and customer support responses
  • Improve website performance and user experience
  • Send transactional or promotional emails (only if opted-in)
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory obligations

3. Cookies & Tracking Technologies

  • We use cookies and similar technologies to:
  • Enable essential website functionality
  • Analyze website traffic and performance
  • Improve personalization and marketing efforts
  • You can modify or disable cookies through your browser settings. Disabling cookies may affect site functionality.

4. Sharing of Information

  • We do not sell, rent, or trade your personal information.
  • Your data may be shared only with trusted third parties such as:
  • Payment gateways
  • Shipping & logistics partners
  • Website hosting and analytics providers
  • Legal or government authorities (when required by law)
  • All third parties are obligated to protect your information.

5. Data Security

  • We implement appropriate technical and organizational security measures to protect your personal data against:
  • Unauthorized access
  • Disclosure
  • Alteration
  • Destruction
  • However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

  • You have the right to:
  • Access your personal data
  • Request correction of incorrect information
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications
  • To exercise these rights, contact us using the details below.

7. Third-Party Links

  • Our website may contain links to third-party websites. Dermakart is not responsible for the privacy practices or content of external websites.

8. Children’s Privacy

  • Dermakart does not knowingly collect personal information from individuals under 18 years of age. If such data is identified, it will be deleted promptly.

9. Data Retention

  • We retain personal information only as long as necessary to:
  • Fulfill orders
  • Provide customer support
  • Meet legal, accounting, or regulatory requirements

10. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of the website constitutes acceptance of the updated policy.

11. Contact Information